Refund & Return Policy

Thank you for shopping with us. We aim to provide you with the best possible products and services. Please review our refund and return policy to understand your rights and our obligations.

1. Returns

• Custom Printed Products: Please note that custom-printed or personalized products cannot be returned unless they arrive damaged or defective.

2. Exchanges

• Policy: We do not accept exchanges for any products.

3. Damaged or Defective Products

• Reporting: If your product arrives damaged or defective, please contact our customer service team within 7 days of receiving your order. We will arrange for a replacement or refund.
• No Return Required: In certain cases, we may issue a refund or replacement without requiring the return of the damaged product. We may request photographic evidence of the defect or damage to process your request.

4. Refund Process

• Processing Time: Refunds for damaged or defective products will be processed within 3 days once our quality control team has reviewed and approved the return.
• Original Payment Method: Refunds will be issued to the original form of payment used at the time of purchase.

5. Non-Returnable Items

• Exclusions: Custom-printed or personalized products, clearance items, and products marked as final sale are not eligible for return unless they are damaged or defective.

6. Cancellation

• Policy: Orders for custom-printed or personalized products can be canceled within 24 hours of placing the order. Once production has started, cancellations or modifications are not possible.

7. Contact Information

• Customer Service: For any questions or concerns regarding our refund and return policy, please contact our customer service team via Contact@simraceaccessories.com or via our contact form.

By placing an order with us, you agree to comply with the terms outlined in this refund and return policy.

Thank you for your understanding and support.